Responsible Gaming
Gaming Should Be Entertainment
At Chestnut Hill Online, we believe that sweepstakes gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money, chase losses, or escape personal difficulties, please seek help immediately.
Age Verification
You must be at least 18 years old (or the legal gambling age in your state, whichever is higher) to participate in sweepstakes gaming on our platform. We verify all accounts and take underage gaming very seriously. If you are under the legal age, please do not register or participate.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in yourself or someone you know, it may indicate a problem gambling habit:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding gaming activity from family, friends, or partners
- Feeling irritable or anxious when unable to play
- Using gaming to escape stress, anxiety, depression, or other problems
- Borrowing money to finance gaming
- Neglecting work, school, family, or personal responsibilities
- Lying about the amount of time or money spent gaming
- Continued gaming despite negative financial or personal consequences
- Failed attempts to cut back or stop gaming
Self-Help Tools & Responsible Gaming Features
To help you maintain control over your gaming, we offer the following tools:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Session Timeouts: Set automatic logout timers to prevent extended gaming sessions
Please contact our support team at any time to activate or adjust these features.
Support & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
United States
-
National Council on Problem Gambling (NCPG)
Helpline: 1-800-522-4700 (available 24/7)
Website: www.ncpgambling.org
Provides counseling referrals and support for problem gambling. -
Gamblers Anonymous
Website: www.gamblersanonymous.org
Support groups and meetings for individuals and families affected by gambling addiction.
International Resources
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GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a serious condition, but recovery is possible with proper support. Do not hesitate to contact one of the resources listed above or speak with a mental health professional. Your well-being is important to us.
For more information about our responsible gaming policies, please contact our customer support team or visit this page regularly for updates.