Responsible Gaming

Gaming Should Be Entertainment

Sweepstakes gaming at Chestnut Hill Online should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Games of chance are unpredictable, and the odds always favor the house. Play only with money you can afford to lose, and never gamble with funds needed for essential expenses like rent, utilities, food, or medical care.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state, whichever is higher) to participate in sweepstakes gaming on Chestnut Hill Online. We are committed to preventing underage gambling. By accessing our site, you confirm that you meet the legal age requirement in your jurisdiction.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem. Be honest with yourself:

• Gambling with increasing amounts of money to achieve the same excitement
• Repeatedly trying to cut back or quit but being unable to do so
• Thinking about gambling constantly or planning your next gaming session
• Using gambling to escape problems, stress, anxiety, or negative feelings
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling habits or lying to friends and family about how much you gamble
• Borrowing money, using credit cards, or going into debt to fund gambling
• Neglecting work, school, family, or relationships because of gambling
• Experiencing mood swings, irritability, or restlessness when not gambling
• Jeopardizing important relationships, job opportunities, or educational pursuits

If you recognize any of these signs in yourself, please reach out for help immediately.

Self-Help Tools & Responsible Gaming Features

Chestnut Hill Online provides tools to help you maintain control:

• Deposit Limits: Set a maximum amount of money you can deposit in a specific time period (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you're willing to lose before stopping play.
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered.
• Session Timeouts: Take mandatory breaks from gaming after a set period.
• Self-Exclusion: Voluntarily ban yourself from accessing your account for a period you choose (typically 6 months to permanently).

To use any of these tools, contact our customer support team. These features are confidential and free of charge.

Get Help: Support Organizations

If you or someone you know is struggling with problem gambling, these organizations offer free, confidential support:

United States

• National Council on Problem Gambling (NCPG)
  Helpline: 1-800-522-4700 (available 24/7)
  Website: www.ncpgambling.org
  Provides counseling, referrals, and resources for problem gamblers and their families.
• Gamblers Anonymous
  Website: www.gamblersanonymous.org
  12-step support meetings available nationwide.

International Resources

• Canada – Responsible Gambling Council
  Website: www.responsiblegambling.org
• United Kingdom – GamCare
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133
• United Kingdom – GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme.
• Australia – Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Helpline: 1800 858 858

Don't Wait – Get Help Today

Problem gambling is treatable. Seeking help is a sign of strength, not weakness. If you're struggling to control your gaming, please contact one of the organizations listed above. Support is available 24/7, and all conversations are confidential.

Your health and wellbeing matter. Reach out for help today.